Customer Satisfaction Survey - RW Electric Kingston Ontario

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Dear Customer,

I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

RW Electric Survey

* Required Information
* Your Name:
Company:
Email:
Phone:

In thinking about your most recent experience with RW Electric,
was the quality of customer service you received:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior

If you indicated the service was unsatisfactory, would you please describe what happened?

The Process for getting your concerns resolved was:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior

How did you hear about RW Electric's Services?
Telephone Book/ Yellow pages
Word of Mouth
Internet Website
Other
If other, please indicate:

How did you feel towards RW Electric's Pricing?
Lower than Expected
Right on Budget
Average
Priced too high

How likely are you to use RW Electric in the future?
Definitely
Probably
Might or might not
Probably Not
Definitely Not

Would you personally recommended RW Electric to others?
Definitely
Probably
Might or might not
Probably Not
Definitely Not

What recommendations would you offer for improving our service?

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