Field Engineering Services
FAQ
Our comprehensive range of field engineering services are designed to support the design, installation, and operation of your electrical systems.
Our experienced field engineers are equipped to perform equipment inspection, testing, troubleshooting, maintenance, and repair; ensuring that your systems operate safely, efficiently, and effectively.
What are field engineering services?
Field engineering services involve the on-site delivery of electrical engineering expertise — including equipment inspection, testing, troubleshooting, maintenance, and repair — performed directly at a client’s facility. Unlike in-shop work, field engineering brings qualified engineers and technicians to your site to assess and resolve issues with your electrical systems in place, minimizing the need to remove equipment from service.
What field engineering services does RW Electric provide?
RW Electric: A Division of KROON provides a comprehensive range of field engineering services covering equipment inspection, electrical testing, commissioning, troubleshooting, maintenance, and repair. RW Electric’s field engineers are experienced across a broad range of electrical systems and equipment — from low voltage distribution to medium and high voltage infrastructure — and are equipped to handle complex electrical challenges on-site.
What types of equipment does RW Electric inspect and test in the field?
RW Electric’s field engineers inspect and test a wide range of electrical equipment including switchgear, transformers, circuit breakers, protective relays, motor control centers, cables, UPS systems, and general electrical distribution infrastructure. All inspections and tests are performed using calibrated, specialized test equipment and in accordance with applicable standards.
What standards does RW Electric follow for field engineering work?
RW Electric’s field engineering services are performed in accordance with applicable standards including CSA Z462, NFPA 70E, the NETA Maintenance Testing Standard, and other relevant Canadian and international electrical standards. All work is carried out by qualified engineers and technicians to ensure accuracy, safety, and compliance.
How does RW Electric approach on-site electrical troubleshooting?
RW Electric’s field engineers use systematic diagnostic methods and advanced test equipment to identify the root cause of electrical faults and system issues accurately and efficiently. Rather than addressing symptoms in isolation, RW Electric focuses on understanding the full system context to ensure that the correct solution is applied and that the issue does not recur.
Can RW Electric perform field engineering work on energized systems?
Yes. Where safe and operationally necessary, RW Electric’s field engineers are qualified to perform inspection, testing, and maintenance on energized electrical systems in accordance with CSA Z462 and NFPA 70E. This capability is particularly valuable for facilities where taking systems offline would cause significant operational disruption.
What types of facilities does RW Electric serve for field engineering?
RW Electric provides field engineering services to commercial and industrial clients across a broad range of sectors including manufacturing, utilities, municipalities, healthcare, data centers, water treatment facilities, and any organization that operates complex electrical infrastructure requiring on-site engineering support.
Where does RW Electric provide field engineering services?
RW Electric: A Division of KROON provides field engineering services throughout Kingston and Eastern Ontario, and through the BCES Global network of subsidiary companies, across the rest of North America.
How do I arrange field engineering services with RW Electric?
Contact RW Electric at 613-634-2341 or through the request form at rwelectric.com. Our engineering team will assess your requirements and provide a scoped proposal tailored to your facility and equipment needs.
